Privacy / Cookie Policy

This privacy policy sets out how the Brigsands Inn uses and protects any information that you give us when you use this website.

The Brigsands Inn is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Brigsands Inn may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28th August 2012.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• We may use your name and contact details in order to contact you for coronavirus track and trace purposes. We may also require the time and date of your arrival and departure. Where you are providing this information as a customer of our takeaway or dining, this information will be kept for 3 weeks and then securely destroyed. If you have provided this information as a hotel guest, this information will be kept in line with our ordinary retention procedures. We will only ever share this information with legitimate public health authorities.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
• We will only process your personal data where we have a sufficient legal basis for doing so. Where you are a guest at the hotel, we rely on our contractual obligations to you when providing you with a room, but generally we rely on our legitimate business interests in maintaining a log of guests who have stayed with us and our customers.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@bettwshall.com

We may, transfer your personal data where it is necessary to carry out our obligations to you or we are required by law to do so. This will only be shared on a ‘need to know’ basis, and the amount of data that will be shared will be minimised to only that which is necessary.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookies

Most websites you visit use cookies to help customise your experience. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

For further reading on cookies you can visit AboutCookies.org

Use of cookies on our website

We use cookies on our website for information provided by Google Analytics ie IP address, geographic location, browser type and location, referral source, length of visit and page views.

How to manage cookies

If you wish to restrict, block or delete cookies from our website – or any other website – you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.

YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Acceptance

By using this website, you agree that we can place these types of cookies on your device.

Technology	COOKIE name	COOKIE Description
Google Analytics	__utma	Used by Google Analytics. This cookie is used to determine you as an unique visitor for which you are assigned a unique ID.
	__utmb	Used by Google Analytics. This cookie is used to establish and continue a user session when using our website.
	__utmc	Used by Google Analytics. This cookie is used to establish and continue a user session when using our website. __utmb now replaces __utmc but may still be used.
	__utmz	Used by Google Analytics. This cookie stores how you came to our website / how you were reffered to us.
WordPress	wp-settings-[number]	WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customise the view of the admin interface, and also the main site interface.
	wp-settings-time-[number]	WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customise the view of the admin interface, and also the main site interface.
	wordpress_test_cookie	This cookie is used by WordPress just to check if cookies are accepted by your browser/device.
	wordpress_	WordPress cookie for a logged in user.